Care Specialist vacancy for an International Business Coaching Firm, Jakarta
An international Business Coaching firm is currently seeking for the following position: Care Specialist based in Jakarta Values: 1. Customer is a business partner 2. Love surprises 3. Love seeing people smile 4. Win - Win 5. Creativity 6. Communicative Skills Needed: 1. Account management 2. Managing execution of timeline 3. Organizing and administration 4. Scheduling 5. Leverage on technology 6. Team work 7. Good communication 8. Building relationships Success Criteria: 1. Customer promises delivered 100% 2. Customer celebrations delivered 100% proactively and creatively 3. Account management done professionally and good communication internally and externally 4. Customer service SOP followed to ensure good working flow with other departments Authority: 1. Decide the use of the customer WOW factor funds up to monthly limit 2. Decide client benefit programs throughout the year 3. Enforce customer service standards throughout the company 4. Recommen